In-House Standardization Often Paved with Customization (11/8)
Adopting an Insurance Data Model For a Single Version of the Truth (11/6)
A Clearer Crystal Ball: More Accurate Health Plan Modeling through Better Data (11/6)
John Hancock CIO: Education the Key to Better Data Security Habits (11/3)
Four Easy Questions for the Insurance Tech Exec (11/1)
Innovation in Claims (11/1)
Rethinking the Single-Platform Policy Admin Strategy (10/26)
Letting the Dust Settle on Mobile Operating Systems (10/25)
The Risks and Rewards of Being an Insurance CIO (10/24)
Can Social Media Save Life Insurance? (10/20)
Consumer-Focused Innovation (10/19)
Insurers Looking to Cut Costs: Is Tech on the Block? (10/19)
How Are Insurance Companies Navigating the 2012 IT Budget Process? Respond to I&T's Survery to Share Your Budget Experiences (10/17)
What Do New Supercomputers Mean for Insurance Strategy? (10/13)
Don’t Short List Your Search of Core System Choices (10/13)
IT Concerns for Coming Year Shift from Budgets to Business Ops (10/11)
P&C Policy Admin System Replacement: Be Careful Whom You Trust (10/11)
Direct to Fraud: Applying Analytics to the Fraud Challenges of the Direct Insurance Channel (10/10)
The Next-Generation Insurance Concact Center (10/4)
Market Delivers on Promise of Increased M&A (9/29)
Insurers' Innovation Talk Is Cheap, CIO Says (9/27)
Sea Change at CSC: What I Saw at the Connect for P&C Conference (9/21)
Is Big Data in the Eye of the Beholder (9/15)
Other Views of 9/11's Effect on Insurance and IT (9/9)
How Much Do 'Legacy' Systems Hold Back Carriers' Business Opportunities? (9/8)
Want Loyal Insurance Customers? Align Four Customer Touch Points (8/17)
Ready, Fire, Aim! -- Don't Miss the Point of a Policy Administration Transformation (8/16)
Insurance Industry's Financial Strength Overwhelms Any Threat from S&P's Downgrade (8/9)
Building Predictive Models that Estimate Differentials for P&C Claim Risk (8/3)
New Days, New Ways for IT (7/27)
The Great Outsourcing Disruption (7/21)
DOI Communications Offer Key Guidance for Insurers (7/13)
Mobile Technology: A Lesson in Timing (7/12)
What Agile Development Really Means (7/12)
Why Claims Must Try Harder- Making the Case to Replace Legacy Claims Systems (6/16)
Strategic Risk Managers Can Take ERM to the Next Level (6/8)
Dirty Data: Surmounting Insurance Data Quality Hurdles (6/7)
The Future of Claims Reporting (6/3)
How the Tech-Savvy Consumer Is Driving the Insurance Industry Toward Emerging Technology (6/2)
Talking Claims Innovation: Tom Clayton, HP (5/31)
Are Insurers Ready for Renewed IT Skills Crunch? (5/26)
How Can Insurers Get the Most Value from Their Policy Admin Systems Investments? (5/23)
Agents Shouldn't Fear Allstate's Esurance Buy (5/19)
Developing a Corporate Culture for Better Business /IT Alignment (5/18)
Mobile Technology's Dual Edge (5/12)
The Insurance Innovators' Dilemma (5/9)
Clearing Compliance Reporting Hurdles (5/12)
Core System Replacement: What's Taking So Long (5/9)
Will Insurers Soon be Challenged to Manage Non-Customer Data? (5/5)
Social Media Analytics Are More Refined (5/4)
Are Insurers Getting Business Value from Their Policy Admin Systems Investments? (5/3)
Big Brother Really is Watching You (4/28)
Beyond Analysis (4/28)
Analyze This: Finding the Top Insurance Technology Consultants (4/25)
Analyst Survey Brings Dual Relationships into Question (4/21)
Are You Ready for the Perfect Storm? (4/21)
No Rush for Insureres to Leverage IOS Location Data (4/21)
The Writing is on the Walls...Literally (4/20)
Evaluating Browser Interfaces: Usability and Accessibility (4/12)
Tablet Devices Will Change How Agents Work (4/8)
Security Breach at The Hartford is a Dire Warning (4/7)
Moving Beyond a "Traditional" Selling Approach (4/6)
Are Insurers Ready for "Lean IT"? (4/5)
New Life & Annuities Sales Tool : Aging Simulation (3/29)
Lots of Technology Going into New Health Insurance Mandates (3/24)
Just How Big is Big Data? It's All Relative (3/21)
Auto Security Vulnerability Poses Problems for Insurers (3/17)
New Technologies Quickly Changing Auto Insurance Business (3/10)
Customer Experience Driving Carriers' Tech Investment: Deloitte (3/10)
Effective Policyholder Communication Requires Quality, Relevant Content (3/7)
Carriers Embracing Modern Data Strategies (3/3)
Six Rules for Vendor Engagement (3/3)
Watson-Type Automation: How Do I Get It? (2/24)
Designing a Policy Administration Transformation Roadmap (2/24)
Accommodating the Future: Securing Wide scale Adoption of E-bill and E-pay (2/24)
Growth, Growth, Growth and Throw Out the Customer Service While You're At It! (2/23)
Man vs. Machine? No Contest (2/21)
An Insurance Technology Paradigm Shift (2/17)
6 Techniques to Make Analytics Work For You (2/17)
Legacy Systems Have More Lives than a Cat (2/10)
Oracle's Hurd Talks Emerging Markets, Enterprise Mobile at Financial Services Event (2/9)
The Buy or Build Dilemma: What's the Right Choice? (2/7)
Mobile/Wireless Operators' Security Postures '8 to 10 Years Old' (2/3)
Rivalry Flares in Emerging Social Network Management Market (2/3)
How Digital & Social Innovation Challenge the Insurer Business Model (2/2)
Claims Investigations Using Social Media (2/2)
The Evolving Arc of Analytics (1/26)
The Next Platform War: Enterprise Mobile (1/26)
The Business Case for PAS Replacement (1/20)
Selling Insurance in the Digital Age (1/19)
Regulatory Reform May Catch Insurers by Surprise in 2011 (1/11)
Health Plans Rely on Technology and Innovation to Tackle Rising Healthcare Costs (1/5)
Legacy Modernization Tops List of 2011 Challenges - With Good Reason (1/5)
2011 Changes in Carriers' Sourcing Management Strategies (1/4)
The Benefits of a Private Cloud (1/4)
Emerging Trends in Data Processing (1/4)
SOA Removes the Fog From Cloud (1/3)
It's A Relationship Business (12/29)
Suggested Reading for the CIO (12/27)
The 3 Spirits of Insurance (12/23)
An "Official" Guide to Writing Applications for the Mobile Web? (12/22)
IT Spending to Improve, But Not for Full-time Personnel (12/16)
More Responsive IT Key to AIG-Chartis' Recovery Plan (12/16)
Virtual Viewpoint: IT Challenge Continues (12/15)
3 Must-Have Web Technologies for Insurers (12/9)
Surveys Show Different Views of 2011 Insurance IT focus (12/9)
Make Vendors Fight for Your Business (12/7)
Ready or Not, Mobile Apps the Norm (12/2)
Slow Progress on Electronic Medical Records Spells Higher Health Insurance Premiums (12/2)
Mobile Users Buy Their Own Devices...Is This a Bad Thing? (12/1)
2011 Will Be the Year of Uncertainty (12/1)
Is Your IT as Good as You Think It Is? (11/18)
BPO Is a Return to Normalcy (11/18)
IT Shops Are Out of Step (11/18)
Insurance Telematics: More than Just New Underwriting Criteria (11/18)
Health Claims Database Moves Forward, Security Lags Behind (11/11)
The New IT Mantra: Get as Close to the Consumer as Possible (11/10)
Insurers Feel Need for Better Payment Processing for Customer Service and Efficiency (11/8)
Mobile Devices, Social Networking Prime Hacker Targets (11/4)
Maybe IT Should Stand for 'Innovation Team' (10/29)
Benefits of Automating Bureau Updates (10/28)
Insurance Product Configuration Enables Product Lifecycle Management (10/26)
Drilling Down on Social Media Due Diligence for Insurers (10/21)
Facebook Privacy Breach Shows Hazards of Social Media for Insurers (10/18)
CIOs Juggle More Demands Faster and Smarter with Enterprise Product Agility (10/15)
The Good and the Bad of Today's "New Normals" (10/14)
So Much to Do and So Little Time (10/13)
When Did Software Turn into Apps? (10/13)
Tech CEOs Weigh In on Federal Budget Deficit (10/7)
3 Unevenly Sized Buckets for IT Spending (10/6)
Social Networking, Meet Underwriting (10/6)
Driving Behavior Database Raises Questions of Causation (9/23)
Software Testing Needs to Catch Up With Software Development (9/23)
Insurance Transformation Is Possible (9/21)
Simplifying ISO Product Content Updates (9/16)
Telematics: Reinventing Auto Insurance part 3 (9/15)
The Built-to-Last UI (9/15)
Interconnecting with Your Customers (9/14)
IT Benchmarking for U.S. Insurers (9/13)
Defining the Cloud at CSC's Future Focus (9/13)
Quantifying the Promise of End User Maintenance (9/10)
An Easy Trail to Data Integrity (9/8)
Implementing a Best-of-Breed Solution (9/8)
Telematics: Reinventing Auto Insurance part 2 (9/8)
Changing Expectations of Consumers (9/2)
Skinning the Life Legacy Cat (9/2)
BI Brings Potential for Managing Content Enterprise-Wide (9/1)
High-Performance Computing for Competitive Decision-Making (8/30)
Applications Developed via the Agile Method Require Tailored Automated Software Testing (8/26)
Tapping Analytics to Fight Internal Insurance Fraud (8/23)
Tablet Competition Good for Insurers (8/20)
Don't Make This Big Mistake (8/20)
New York Life Hits the Social Media Nail on the Head (8/20)
Thinking "Inside the Box" for More Data Center Horsepower (8/12)
Self-encrypting Drives Will Bolster Security, Compliance, but Questions Remain (8/12)
Building IT's Reputation through Internal Relation Management (8/9)
The Emergence of Disruptive Claims Technology (8/4)
As Enterprises Snooze, Data Attacks Focus on Financial Services (8/3)
Recruiting Talent to an Industry with a Black Eye (8/3)
Time to Raise the Bar on Claims Performance (8/3)
Will You Be Ready When the Market Turns? (7/21)
The Whipcar Case for Policy Admin Systems (7/21)
No More IT-as-Usual in this New Economy (7/19)
Do You Really Want to be "Customer Centric"? (7/19)
App Store Coming to an Insurance Company Near You? (7/16)
If You Build It, Will They Come? (7/16)
Plymouth Rock's Analytical Culture (7/14)
To Suite or Not To Suite? (7/13)
5 Key Elements to Tackling Innovation (7/8)
3 Steps to Good Data (7/8)
Where Will We Find the Next Generation of Insurance IT Professionals? (7/7)
Actuarial Army: Numbers and Technology Will Transform the Discipline Within a Decade (7/7)
Getting Your Share of the Software Acquisition Budget (7/7)
Insurer Portals Will Live or Die Based on How Much Consumers Trust Them (7/1)
Study: Indian Healthcare Industry Ready to Spend on IT (7/1)
7 Steps to Lean IT (6/30)
Crowdsourcing: Social Tech that Everyone Can Do (6/29)
Emerging Tech, Mobile at IASA (6/29)
P&C Claims Systems (6/28)
Head into the Clouds (6/28)
Measuring the Value of Your Websites (6/28)
Where to Start Your Journey into Social Media? (6/25)
Study Documents No Recovery in IT Spending (6/24)
U.S. PAS Marketplace Overview (6/23)
Regulation Raise IT Hackles (6/23)
When Planning is Impossible, What's the Plan? (6/17)
Nationwide Takes Multi-Prong Strategy to Greener Operations (6/15)
IASA Rolls Out Increases in Attendees and Exhibitors - But Why? (6/9)
Is BOB a Fraud? Is BOB for Real? (6/8)
Business Users: Can We Trust Them with IT Tools? (6/3)
The Power of Three Smart People (6/2)
8 Biggest Trends in Customer Experience (6/1)
iPad as Insurance Platform? (6/1)
Why a Professional Blog? (5/26)
Insurance CEOs Point to Creativity as Top Leadership Competency (5/26)
Insurance Industry Defended, Then Dissed at ACORD LOMA (5/26)
Novarica Market Navigators on Policy Admin Systems Published (5/25)
Talking Claims Transformation with Ernst & Young's David Connolly (5/25)
E&O Considerations When Social Networking (5/23)
Camilion Blog Opens Discussion on Product Agility in Insurance (5/18)
First Impressions From SapphireNow EMEA (5/17)
What Will Move to the Cloud, What Will Wait (5/14)
How to Ride--Not Fight--the Social Media Wave (5/13)
Insurers Often Make Poor Use of Web Sites, Consultant Warns (5/13)
How Do You Think Selling Is Being Changed By Social Tech? (5/12)
Do A Lot More with A Little More (5/12)
Predictive Analytics Drives Profitability Gap in Commercial Insurance (5/11)
Customer Communities and You (5/10)
New Tech Increasingly Extends the Life of Legacy Policy Admin Systems (5/7)
Where Do We Put Our Precious IT Dollars Now? (5/6)
Taking The Next Step: Producer Relationship Management (5/4)
Where to Store Data? Security is the Key (5/3)
How Process Automation Can Drive Customer Retention (5/2)
To Block or Not to Block (Social Media Sites): That Is The Question (4/29)
Breaking Down Silos with Enterprise Workforce Optimization (4/21)
Sector Report: Workers Comp (4/21)
E-business Is Not About "Work", It's About Results (4/15)
What's Happening with HIGH-TECC? (4/1)
Social Web: We Still Have Some Work to Do (3/26)
Integrating a Customer Value Currency across an Enterprise (3/18)
Creating a Customer Value Currency (3/18)
Where the Self Service Ethic Delivers (3/17)
Building a Secure DR Plan: Is SOX Compliance Enough (3/17)
Improving the Quality of Insurance IT Applications, Part III: Improving Software Quality at AGF-Allianz (3/16)
"Psst, Pass It Down." (3/16)
"Why Are You Doing That Like That?" (3/16)
Novarica Insurance Technology Research Council Hits 200 Members (3/15)
Improving the Quality of Insurance IT Applications: Part II: The Current State of Insurance IT Applications (3/15)
Top eBusiness & Channel Trends In 2010 (3/11)
Improving the Quality of Insurance IT Applications: Part I: Addressing Current Business Pressures (3/11)
Improving the Quality of Insurance IT Applications: a Three Part Series (3/11)
Lessons for IT Service Vendors: Get to Know Your Clients (3/10)
Getting the Most From Analytics (3/9)
The Promise of End User System Maintenance (3/4)
Telematics: The Game Changer, Part 1 (3/3)
10 Keys to Implementing New Strategy (3/3)
"Why Are You Doing That Like That?" (3/2)
What's Wrong With Your IT? Try Asking Your Customers (3/2)
Striking the Right Tone Online (3/2)
Social Search Engine Optimization (3/1)
Temporary IT, or Where Does Technology Go When It Retires? (2/25)
The Time Is Now (2/19)
Can Google Buzz Teach Insurers a Few Lessons About Social Networking? (2/18)
Innovation in Insurance Technology? Don't Hold Your Breath (2/18)
Finally, Master Data Management Takes Hold; Insurers Lead (2/17)
Privacy vs. Social Networking: The Battle Begins (2/16)
Protecting Your Investment with the Open-Road Test (2/15)
Toyota Recall and Modern Systems Claims (2/12)
What's the Impact? (2/10)
Repairing a Jumbo Jet While in Flight (2/10)
Hardware Outsourcing vs. People Outsourcing (2/9)
Underwriting and Claims are Two Areas on Which IT Can Exert a Positive Impact to Support Growth (2/8)
Data is King, But How You Use it is Emperor (2/8)
Are Insurers Missing Out on the Value of Cash Management Technology? (2/8)
What's Going on in Policy Administration Systems (2/3)
The Outlook For Insurance Spend In 2010? More Of The Same (1/28)
What To Look For In A Cloud Computing Offering...For A Start (1/27)
Vendor-Hosted Podcast on Product Configuration and Policy Administration Systems (1/18)
Grappling with Indemnity Spending (1/18)
Improve Productivity with Integrated Distribution Management Systems (1/13)
5 Issues Undermining Your Multichannel Marketing Efforts (1/13)
Introducing SOA's Latest Role Models (1/12)
How Outsourcing Can Help The Help The Insurance Company CIO (1/11)
Insurance SaaS Services On Cloud (1/11)
The Importance Of Price Optimization And Predictive Analytics In Online Insurance (1/11)
Leveraging BPM In A Business Transformation Network (1/6)
Mobile Computing: There Doesn't Have To Be An App For That? (1/5)
Make a Social Networking Policy Your New Years Resolution (1/5)
Transparency, Technology And Uniform Industry Standard Key To Rebuild Trust (12/24)
Next Generation Insurance: Leading From The Front (12/24)
Search Adds Another Log To The Channel Conflict Fire (12/22)
Consolidating Rating And Underwriting To Compete In Modern Insurance Market (12/21)
When It Comes To Electronic Messaging, Generation Gap Emerges (12/18)
2010 Celent Insurance CIO Surveys (12/17)
The Giant Sucking Sound: Technology Too Complex To Be Useful? (12/17)
Open Book Test: Passing Grade For Insurance IT Leaders (12/16)
Who Guards The Guardians? (12/16)
New York Life Is Improving Agent Use of Social Media (12/16)
A Medical Mystery (12/16)
IT Investment To The Rescue (12/16)
Innovation High On Insurers' Radar (12/15)
Forecast 2010: CUNA Mutual CIO Rick Roy Discusses IT Strategy (12/15)
4 Technology Solutions That Sizzle (12/15)
10 In 2010: What To Watch In The Year Ahead (12/15)
The Limited Life of Mobile Applications (12/14)
New Frontier For Growth: Improved Information Sharing Within Distribution Channels (12/10)
Four Things To Know Before Launching A Systems Integration Project (12/8)
Cutting IT Spending? Skimping On Tech Support Could Have Disastrous Consequences (12/7)
The Five Most Dreaded Words To Hear When Working With Customer Support (12/4)
Pre-Launch Practices To Accelerate Your Insurance IT Initiative (12/4)
Is Social Media a Beast That Needs To Be Tamed? (12/3)
Life Insurance Marketing Strategy Grows In Importance as Consumers Cross Channels (12/3)
The Ultimate Holiday Gift For The Insurance Geek (12/3)
P&C Carriers and IT Spending in 2010 (12/3)
HTML5 Will Make The Web Better. Even For Insurance (12/2)
IT Changes Everything (12/1)
Technology Anxiety? New Anderson Report Helps Agencies Select Management Systems (11/30)
CSC's Large Project Pipeline - Analyst Blog (11/30)
Cloud Computing In Insurance: Where Does the Data Go, Exactly? (11/24)
Novarica Blog - IAA and ACORD (11/24)
Social Networking's Value to Insurance Agents and Brokers - Making the Case (11/24)
Audit and Compliance - Workflow, Documents, and Business Intelligence (11/24)
Independent Agents: Keep Them or Dump Them? (11/23)
Health gets personal in the cloud (11/19)
Audits, Controls and Compliance - The SOA Solution (11/11)
Health Insurance IT isn't dead, it just smells funny (11/9)
Guidewire ClaimCenter Solution Review (October 2009)
Case Study: TradeKing: An Online Brokerage Success Story (October 2009)
The Pace of Technology Change: How Fast Is Too Fast? (10/15)
Policy Admin Vendor Competition Good for Insurers (9/30)
There's a Business Case (Maybe) for Social Networking Sites (9/8)
North American Insurance IT Spending in 2009 (9/22)
Improving Business/IT Communication (9/18)
Risk Management and the Need for Master Data Management (9/18)
Practical Advice for Getting Started With BPM (9/15)
Integrating Your Claim Operation (9/14)
IIHS Celebrates 50th Anniversary (9/14)
Taking the Temperature of a Core System (9/4)
Automating Talent Management (9/2)
Some Considerations Around Innovation (8/31)
IT Ownership Still Elusive (8/31)
Arguments Change But the Debate Lives On (8/30)
Readers React to Rant on SaaS for Insurance (8/29)
65,000 Apps and Counting: Legacy System Nightmare or Brilliant IT Strategy? (8/25)
When it Comes to Buying Technology, Relationships are King (8/24)
New Technologies Simplify Life Insurance Sales and Creates Opportunities for Work at Home Virtual Agents! (8/22)
The future of the sourcing industry: DNA and industry knowledge trump scale (8/17)
Crash and Learn: is TPI's "Quartus Horribilis" Reflective of the Sourcing Industry at Large? (8/13)
Rethink the Data Journey (8/7)
Adverse to Whom? Insurance Company Fears of Adverse Selection May Be Unfounded (8/3)
EHRs: Defining ’Meaningful Use’ (8/3)
Is this a good climate to take a career "risk"? Or is it riskier staying where you are? (8/3)
Surprise: Smaller Firms More Capable of Monitoring Suspicious Transactions (4/28)
2000-2010: A Decade of Learning (4/27)
Can Google Save Us From Bad Interfaces? (4/26)