Forrester Sees Shifting IT Market (1/11)
Are You Ready for the Era of Big Data? (1/9)
Gender Disconnect Prevents Sales (1/9)
Bracing For BYOD (1/9)
Technology Expectations Soar Among Drivers (1/9)
Mobile, Data Will Define 2012 (1/6)
Not All Carriers Worry About Replacing Core Systems (1/5)
2012 IT Investments: Looking Through a Different Lens (1/5)
A Predictive Analytics Arsenal (1/5)
Telematics Takes Center Stage (1/5)
MDM Hits a High Note (1/5)
Results from StoneRiver's Sixth Annual P&C Insurance Technology Survey (12/28)
CSC Receives XCelent Awards from Leading Analyst Firm (12/21)
FIO Receives Request from NRRA (12/21)
Priority Data Expands Presence (12/21)
Aon Settles with DOJ, SEC (12/21)
Sapiens' FIS Wins XCelent Award (12/20)
Case Study: XL Group Integrating Multiple Systems (12/15)
MajescoMastek's Elixir North American Policy Administration System Named Celent XCelent Award Winner (12/14)
2011 Best Practices Study Shows Majority of Top Performers Are Applied Systems Angencies (12/13)
CSC Forms Insurance Cybersecurity Advisory Council (12/13)
Accenture's Insurance Techonology Trends for 2012, Part II (12/12)
Opportunities Abound for Mobile Expansion (12/12)
The Sky Isn't Falling, But the Internet Might (12/9)
2011 IT Town Hall: Positive Energy for the Future (12/12)
GIS Lauded as One of Fastest Growing Companies in South Carolina (12/8)
Is BOA the New SOA? (12/7)
Vertafore Awarded by ACORD for Industry Leadership for Fifth Consecutive Year (12/7)
Hyland Software's OnBase ECM Solution Receives Meaningful Use Certification (12/6)
Keep Customer Relations Personal (12/5)
IDC Predicts 2012 Surge for Mobile, Cloud (12/2)
Technology Takes Center Stage for Auto Insurers (12/2)
LinkedIn, Facebook Top Social Media Tools (12/1)
PwC Reports Increase in Fraud, Cyber Crime (12/1)
ACORD Standards Fuel Operatational Improvements at SPARTA, Glatfelter Insurance (12/1)
Carriers Seek to Lower Disruption Costs (12/1)
Small Businesses to Increase IT Spend in 2012 (11/30)
Agents Prefer Carrier Portals When Placing Personal Business: PLGA (11/30)
Accenture Says Tech Spending Centering on Customers, Not Products (11/30)
Aetna, Banner Health Pitch ACO-Related Health Plan (11/29)
Risk Management Program on Tap for Agents, Brokers (11/28)
Telematics Data Divulges Driving Habits (11/28)
Competition Unabated for Policy Administration System Vendors (11/28)
Dodd-Frank and EMIR Derivatives Reforms (11/17)
Is "Driving While a Hypocrite" Against the Law? (11/17)
Mobility Means Tough Choices for Insurers (11/17)
Agents, Carriers Seek 24/7 Connectivity (11/17)
Applied Systems Wins Top Honor from Insurance Standards Body (11/17)
Carriers, Agents Demand Mobile Access: FirstBest Survery (11/16)
Underwriting Flying Cars and Jetpacks: Talk About Your Specialty Lines (11/14)
U.S. CIO Kundra to Keynote 2012 ACORD LOMA Forum (11/14)
Sharpening Compliance with Cloud-Based Analytics Tools (11/11)
Analytics Held Up By People More Than Tech (11/11)
The State of Social Media Within the Industry (11/11)
Mergers & Acquistions: Never-ending Circle for Solution Providers (11/11)
Maximizing Agency Technology: A Change Worth Making (11/11)
The Return of Insurity: Analyst React (11/10)
Insurers Push Boundaries of Social Media Use in Claims, Underwriting (11/10)
IT Spend Shifts to Risk (11/9)
ACORD Presents Insurance Technologies a Most Compelling Case Study 2011 (11/9)
Insurers Acknowledge Customer-Facing Shortcomings (11/9)
Social Media: Taming the Wild West (11/8)
Ready for the Future? (11/7)
Regulations Spurring IT Spend (11/7)
Insurers Must Embrace Constant Innovation in Mobile Capabilities: IBC's Yetter (11/4)
Accenture P&C Suite Announcement Prompts Enthusiasm, Skepticism (11/4)
Social Media's Challenge to Underwriters (11/4)
Health Insurance Sector Fails Website Evaluation (11/3)
Social Media Monitoring: You're Doing it Wrong (11/3)
IT Execs Concerned About Cloud Security (11/2)
Cyber Attacks Increasingly Focus at Individual Users: Ernst & Young (11/1)
Aon Steps Up Support for Women (11/1)
Guidewire Software Wins Four Celent XCelent Awards in Policy Administration (10/27)
RIM Hit With Consumer Lawsuits Over BlackBerry Outage (10/27)
Online Employee Benefits Enrollment Surges (10/27)
Addressing Analytics in 2012 (10/26)
Building the Insurance Company of the Future (10/26)
Social Media's Big Business Risks (10/25)
Keeping an Eye on Life Insurer's Online Activity (10/24)
Magnitude 7.2 Quake Rocks Turkey (10/24)
Automation Technology Can Successfully Transform Business (10/20)
Guidewire Software's 'Connections 2011' Conference Draws 475 Customer and Partner Attendees (10/20)
IT Pros Feel Salary Crunch (10/20)
Accenture and Guidewire Software, Inc. Settle Patent Lawsuits (10/18)
Accenture and Avanade Named to 2001 President's Club for Microsoft Dynamics CRM (10/20)
Pitney Bowes Business Insight Study Reveals Lack of Trust Toward Consumers (10/20)
Opportunity in Solvency II? (10/19)
Despite TWD Dangers, Teens Continue to Text (10/19)
Internal Mobile Apps Still Sputtering (10/19)
CIOs Face Innovation Conundrums (10/18)
IT Leaders Called to Re-Imagine IT (10/18)
IT Execs Prioritize Concerns (10/18)
8 Trends Redifining Insurance Technology (10/17)
Insurance IT Spending: Throw Out of the Caution? (10/17)
The Next Big Security Challenges (10/13)
Can Insurance Boost Early Stage Clean Technologies? (10/12)
Making Social Data Operational (10/11)
SMA, Tech Decisions Research Insurer Views on Going Paperless (10/11)
Insurance IT Innovation: What's the Big Idea (10/10)
Insurers Use Social Media to Investigate Claims (10/9)
Mitchell Launches ICD-10 Video Learning Series (10/7)
The 4 Prerequisites of Business Intelligence (10/7)
New Options Emerge On The Specialty Distribution Road (10/6)
GIS Tools Offer Insurers Help from Above (10/6)
Ohio Health insurance exchange’s IT tab projected at up to $63M (10/6)
Mitchell RepairCenter Integrates with UpdatePromise.com To Enhance Repair Status Communication (10/5)
Insurers to Increase IT Budgets, Focus on Analytics, Agents and Speed to Market: Novarica (10/4)
Innovation Group Recognized With Four Celent XCelent Awards for Insurance Policy (10/4)
Insurance Tech Firms Set for Regulatory Windfall (9/29)
Hyland Software’s OnBase again endorsed by American Hospital Association Solutions as enterprise content management solution of choice for hospitals (9/27)
StoneRiver Honors 2011 Excel Award Winning Clients (9/27)
Accentrue: Policy Software Update (9/22)
Going Mobile: Have Insurers Caught the Trend (9/22)
Lessening Core System Complexity (9/22)
Nearshore Outsourcing Options Available for Insurers (9/22)
Underwriting, Consumer Portals Among the Top Technologies for Carrier Investments: IVANS Survery (9/22)
Top 5 Technology Investment Priorities for Insurers (9/21)
Agency Idea Exchange Featured at ASCnet's 2001 TENCon (9/21)
Cloud to Cut Data Consumption by One-Third (9/21)
Hyland Software Named a Finalist for the 2011 Microsoft Midmarket Solution Provider Partner of the Year Award (9/21)
Applied Systems and Artizan Talk 'cloud' at Insurance Tech Conference (9/21)
Vertafore Wins 2001 Entrepreneurial Insurance Award for WorkSmart Product Innovation (9/20)
Insurers Re-Examine the Mobile Web (9/15)
What Make iPad App? (9/14)
Mobile Advancements Lead to Rise in Usage-based Insurance (9/14)
Life Insurance and Annuity Community Recognizes 2011 CSC Innovation Award Winners (9/12)
Insurance IT All-Stars 2011 (9/8)
Insurance principals, owners to focus on business benefits of technology (9/7)
The 25 Best Tech Companies to Work for in 2011 (9/2)
Research: The Social Business Technology Horizon (9/1)
Social Media: The End of an Era (9/1)
Accenture Newsroom: Accenture Completes Acquisiton of Duck Creek Technologies (8/23)
New Report from Norvarica Outlines Best Practices in Business Process Outsourcing (8/25)
Applying Predictive Analytics to Claims (8/25)
Aite Study Predicts Great Results for Carriers Using Predictive Analytics (8/25)
StoneRiver Announces Keynote and Analyst Speakers during Executive Council and Summit 2011 Client Conference (8/24)
Insurers Likely to Develop Hybrid Clouds (8/18)
Embracing the Cloud - But Only to a Point (8/17)
4 Critical Questions About the Cloud (8/16)
Insurers spend more on IT (8/12)
Health Insurers Take Bold Steps in Social Media (8/11)
Keeping and Eye on Social Media (8/2)
Sapiens' RapidSure Featured in Strategy Meeting Actions (SMA) Perspective Report: "The Pressing Need for Speed" (8/1)
Novarica Research Shows P&C Carriers Investing in Claims Solutions (7/28)
Growth of IT-Enabled Capabilities and IT Budgets 2004-2011 (7/28)
US Property/Casualty Claims Solutions 2011(Q3) (7/28)
Case Study: Leveraging BPO/VICO at Prudential Insurance Company of America (7/28)
Claims Technology Leads Next Wave of Investment for Personal Lines Carriers: Conning (7/26)
Younger Insurance Customers Looking at Mobile Technology: Accenture Survery (7/25)
Insurance Companies Left Unprotected Using Old-School Methodologies (7/20)
IT Hustles to Meet Mobile Needs (7/14)
Three tech trends shaping the future IT organization and the CIO role (7/13)
Scholarships Awarded at NAIW Convention (7/4)
With More Insurance M&As, IT Faces Compliance, Integrations Challenges (6/22)
ICANN’s New Top-Level Domain Name Program Forces Insurers to React (6/20)
Paper, Phone, Email, Web, Mobile: New Novarica Study Of Insurers Finds Insurers Investing In New Channels While Continuing To Support High Volumes In Paper And Phone For Key Areas (6/16)
P&C Carriers’ Hottest Reinsurance Issue: Personnel Retiring or Leaving (6/14)
Know the E&O Rules Around Social Networking (6/13)
U.K Continues to Outpace the Continent in BPO, according to Celent
Insurers Have Begun Outsourcing Core Functions, according to Celent
Advisen Predicts End of Soft Market in Commercial Insurance Premiums Followed by a Gradual and Prolonged Hard Market
Innovation Group Sued by Allstate of Canada for C$75M
HCL Opens New Software Center to Focus on Insurance and Other Financial Services (Similar to move by Polaris)
ProspX raises $6.5 million in venture capital
Solera Completes Acquisition of HPI from Aviva for $177M
Agents Embracing Technology in Their Sales Culture According to Celent
Recent Commentary on IT Spending in Insurance, in Light of Dismal Broader Economic Climate
Polaris and Microsoft Collaborate to Build Insurance Concept Lab in Chennai, India
Unnamed Large Insurer Demands $100M Upfront Payment for Outsourcing Contract
Nominate an independent, multi-line agency you know making the most innovative use of technology for the
second annual Agency Technology Achievement Award (granted by the National Underwriter in partnership with the ACORD LOMA Insurance Systems Forum).
14 Auto Insurers to Offer PAYD (pay-as-you-drive) policies in 2009
Friends Provident Signs 10-year, £200 Million Contract with IBM
CSC Acquires Object Builder Software of Bulgaria to Bolster Its Insurance Offerings in Europe
Predictive Analytics for Claims and Other Areas Will Remain a Top Focus for Carriers even in the Downturn according to TowerGroup
Top Ten Insurance Technology Vendors By Revenue (as compiled by Financial Insights and published by the American Banker; Top three are Tata, ChoicePoint, and Computer Associates)
Report on Insurance Company Outsourcing of Investment Management
National P&C Agency Association Release "2008 Agency Universe Study" (total number of independent agencies remains constant at 37,500)
Participate in Survey of Technology Vendors by Celent and Insurance Networking News (If you feel deja vu, you may be recalling the recently open Financial Insights and TechDecisions survey which is now closed; the results of both surveys will be announced at the ACORD/LOMA conference in May)
Web 2.0/Social Networking Makes More Inroads into Insurance: CSC P&C Announces More Than 3,000 Users Have Joined Its Wiki Since Mid-September and InsuranceBroadcasting Launches Insurance Campus.org and Gets More Than 100 Users Its First Day
Indian Outsoucing Firms Have Cut Back Hiring Compared to Last Year (Infosys hired 32k last year; will be 25k this year. Satyam hired 14-15k last year; will be 8-10k this year)
IDC Releases Detailed Research on Top 100 Outsourcing Deals in 2007, Showing Softening of Megadeals and Decline Across Geographies
UnitedHealth Creates a New Product: An Option to Buy Insurance
Auto Insurance Company Charges...by the Mile: Milemeter: Buy Your Insurance By the Mile
UnitedHealth Rolls Out Health Management Website for Consumers per Wall Street Journal (Click here for the site itself)
Long Term Care Group, Inc.(LTCG) Acquired by Genstar Capital from Advent International and CCP Equity Partners - Insurance & Technology Coverage
LTCG transaction is part of a broader play called UniVita Health involving Ben and Hugh Lytle - Press release - National Underwriter coverage - MarketWatch coverage
ZC Sterling Acquired by QBE - Bloomberg coverage - RTT News coverage
QBE Pays $575M Upfront with 2-year $325M Earnout for total of $900M
Electronic Health Records May Lower Malpractice Settlements according to Harvard study
FTC Moves to Block Merger of CCC and Mitchell Insurance Journal coverage - FTC press release - Claims Journal coverage
CCC/Mitchell Will "Vigorously Challenge" the FTC in Court Chicago Tribune coverage - San Diego Business Journal coverage - MarketWatch coverage
Offshoring to India of Insurance and Other Financial Services Takes A Hit from the Global Downturn According to Dun & Brad Report also shows that BPO declined year over year, and that Chennai is the preferred location (Bangalore was second and Mumbai third)
Majesco Mastek Exits the BPO business (update at The Bad News About That Insurance BPO Wasn’t All Bad adn more news on the Vector product here)
Ebix Acquires ConfirmNet - ConfirmNet Deal Closes
Salesforce.com launches online Insurance User Group
New Outsourcing Resource for Insurers' Asset and Investment Management Activities
Majestic Insurance Selects Fiserv Insurance Solutions
Indian-based Polaris Software Lab (Chennai) Completes Acquisition of U.S.-based (Pittsburgh, PA) SEEC for $8M
AQS Acquires AscendentOne Assets from ISO
Eagle Eye Analytics Divests Advanced Field Services (AFS) to The CIS Group
Court Renders Judgments on Accenture and Guidewire Lawsuits ... But Issue Not Completely Settled - The basis of the suit: Accenture's patent for "Component based interface to handle tasks during claims processing" which is No. 7,013,284 on file with the United States Patent and Trademark Office.
Fiserv Divests CareGain to Canopy Financial
October Innovation Summit will create a vision of the Best Insurance Agency 2015
Top Ten BPO Companies in India (If you guessed Genpact was number 1, you'd be right.)
Growth in IT spend for P&C Carriers in US next year to be about 2% according to Gartner and the Property Casualty Insurers Association of America (PCI). Claims magazine coverage
Xchanging to acquire 75% of Cambridge resulting in $1.2B in combined annual revenues for international BPO. Business Insurance coverage - Reuters coverage - VCCircle coverage - Xchanging press release
Software firm EagleEye Analytics announces a strategic alliance with consultancy Milliman. Press release
Oracle steps up its commitment to Insurance with a focused brand and architecture. National Underwriter coverage - MarketWatch coverage - Insurance Journal coverage
Lehman Brothers collapse jeopardizes Misys' deal to spin off its Healthcare division to Allscripts. Finextra coverage
SWIFT (Society for Worldwide Interbank Financial Telecommunication) has signed an agreement with major insurance industry players to develop a central platform for electronic transmission between insurers, brokers, and reinsurers. ACORD is involved. Such efforts have been pursued in the past within national borders (e.g. IVANS in the US), but this effort is international and European-centric (SWIFT is based in Belgium and serves financial institutions in over 200 countries). Finextra coverage
2008 Black Book Top Insurance Outsourcing Vendors is published online by the Brown-Wilson Group, authors of The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities. The report and news coverage must be read carefully, however, because while "outsourcing" and "offshoring" are different terms with different meanings, the distinction in the coverage and report is not always clear. Insurance Newscast coverage - The Brown-Wilson Report
Celent publishes IT Overview on France, the world fourth largest insurance market. National Underwriter coverage
HCSC, which operates Blue Cross Blue Shield plans in IL, NM, OK, and TX) acquired MEDecision, a health information technology company headed by Tim Wallace who now moves on to become CEO of iPipeline and Coss Development which it recently acquired. TechDecisions coverage
Ebix acquires Acclamation Systems. This effectively extends the publicly-owned Atlanta-based company into health benefits and claims processing. Ebix press release
Norwich Union outsources administration of wealth management products and Bravura Solutions is the beneficiary. The UK insurer is cutting 500 jobs and the Australian outsourcer is picking up licensing, maintenance, and hosting revenue through its relationship with Scottish Friendly. The Sydney-based firm picked up some of its wealth management capability through an acquisition of some of the assets of CSC's Austrailian operation. Finextra coverage