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Technology companies, investment firms, and insurance companies and agents themselves often lack the specific business process and related knowledge necessary to properly serve and innovate in insurance. That's when the expertise of individuals who have "been there and done that" become most valuable. The list below represents individuals who have domain expertise of various aspects of the insurance industry and make themselves available on a consulting basis. The information is made available here for the purpose of connecting those with a need to know and those with the knowledge. The hope is that as knowledge of industry practices increases and spreads, more insurance company operations can be automated and more genuine innovation can occur. Where there is a hyperlink for an individual's name it connects to his or her public profile on LinkedIn. | |
| | Name | Firm | Domains | Focus | Location | Email | | Bill Falsone | | P&C Claims, Property Claims | Retired Claims Executive. Mr. Falsone retired from Chubb & Son, Inc. in 2005 as a SVP, Managing Director responsible for first party claims on a worldwide basis. He has extensive technical, strategic and operational experience in the claims area. Mr. Falsone started his career at the adjuster level, then held a number of field Claim Manager positions before joining Chubb's Home Office in Warren, N.J. His responsibilities included Administrative oversight of field operations, Non-Marine and Marine Property claims, Subrogation and SIU. He also managed Fidelity and Surety claims as well as Chubb's House Counsel operations. Mr. Falsone has significant technical and operational experience. Will accept a limited number of assignments. | Allentown, PA | | | | Even Better Yet, LLC | P&C Overall | After 21 years working with three WARD 50 carriers and spending the last six years researching and executing strategies for long-term profitable growth, Bernard Rosauer established the training and consulting firm Evenbetteryet, LLC. Evenbetteryet’s methodology for long term profitable growth is based on the building of cultures that drive greater customer retention, loyalty and organic growth. ‘Ultimately’, Rosauer says, ‘the methodology results in ongoing innovations that end-customers perceive as valuable, different, noteworthy or worthy of a referral to a family member, friend, or co-worker’. He says that the purpose for developing the methodology was to help American insurance carriers focus on the real drivers of organic growth… “the healthiest kind of growth there is.” | Wisconsin | | | Praful Shah | Jasi, Inc. | Healthcare, IT and non-profit organizations | Summary: Delivering Growth ▪ Marketing ▪ Business Development
Highly accomplished Global Marketing and Business Development Manager with years of experience in healthcare, IT, Telecom and non-profit business segments in start-up, turnaround and established companies. Over 35 years of success in delivering new growth opportunities & markets, developing products and services, identifying concepts and business strategies focusing on new market penetration, and guiding executive management to invest in profitable new business segments. Has a proven track record to develop Corporate Alliances and Partnerships, to gain strategic positioning & competitive advantage in the industry. Strong team leader, who focuses on building high powered teams and inspires them to succeed,. Some examples: Working experience on international healthcare infrastructure, health information technology (HIT), healthcare information and management, Personal Health Records (PHR), and Consumer-Driven Healthcare (CDH). | Princeton, NJ | | | Ara Trembly | Ara Trembly, The Tech Consultant | Insurance technology | Ara was the Technology Editor for the National Underwriter for many years. He is now doing public speaking, writing, and consulting on this topic. He now blogs twice weekly at www.insurancenetworking.com. | | | | Stephen Applebaum | Information Technology Solutions | Enabling the P&C Claim Supply Chain | Seasoned executive with a results-charged, 20+year career that reflects consistent achievement in starting, building, growing and improving the profitability, performance and value of businesses. Contributed to several successful Claims Information Technology companies, two of which were became >$200M businesses, and were subsequently sold. As a principal member of the management team, built a successful start-up in the online claims supply chain management space in under 5 years.
Successful in driving the fast, time-critical deployment and implementation of down-to-earth, scalable information and procurement management systems (operations processes, performance measurement systems and software as a service). Able to create and lead strong teams that have a common vision and deliver exceptional results. Maintains a strong work ethic and a positive attitude at all times Entrepreneurial spirit and edge for success
Recently formed strategic consultancy practice for North American P&C carriers and national supply chain participants.
International experience including Canadian P&C supply chain. In-depth knowledge of several verticals within Auto Physical Damage and Property claims process including: collision repair, alternative parts procurement, insurance replacement car rental, independent appraisal and adjusting, salvage and litigation defense.
| Highland Park, Illinois | |
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